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About Me

I’ve spent over a decade leading teams, solving problems, and creating systems that make businesses run smoothly. After years of working in the fast-paced worlds of retail and tech; including leading a social media support team of 52 people, realised something: the most successful people aren’t necessarily the busiest. They’re the ones who know how to delegate.

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Services

Virtual Assistant Services

  • Calendar and email management
  • Data entry and organisation
  • Appointment scheduling
  • Travel planning
  • Research and reporting

Customer Service Strategy & Support

  • Customer service audits
  • SOP development for support teams
  • Feedback collection and analysis
  • Social media customer support management
  • Onboarding and training materials

Email Marketing

  • Email campaign creation and management
  • Sales funnel and automation setup
  • Newsletter content creation
  • Analytics and reporting
  • Audience segmentation